Trent Hills Library Services

How to Get a Library Card

Residents

Any person who resides within Trent Hills is entitled to free membership of the Trent Hills Public Library. This membership provides borrowing privileges in Campbellford, Hastings, and Warkworth public libraries. To obtain membership a person may go to any of the branches, and provide identification, and proof of residence to the librarian.

Children

Children under the age of 12 must register for membership accompanied by a parent or guardian who presents identification with name and address, and is responsible for fines, damages or lost items.

Non-residents

Those residing outside of Trent Hills who would like a membership need to provide identification, and pay a non-resident membership fee of: $55.00 per year, or $25.00 for a six month term.

Replacement Cards

Lost or damaged membership cards will be replaced at a fee of $2.00.

Check My Account

Using the library’s online catalogue system, you can review which items you currently have out on loan, find out what items you have reserved, find out when your items are due, renew your books, and reserve an item.

Reserve an Item

  1. Sign into your account (login is your membership number) and your password. If you do not have a password, please contact the library.
  2. Search for the item you are looking for using the catalogue.
  3. Click on “Details” to pull up the item you want to reserve.
  4. The item will show at which branch it is available, choose the branch by using the drop down menu.
  5. Click on “Reserve
  6. To cancel a reserve, once in your account, click on “Cancel” and the item will be removed.

Renew an Item

  1. Sign into your account (login is your membership number) and your password. If you do not have a password, please contact the library.
  2. Click on “My Account”
  3. Click on “Current Transactions”
  4. Click on “Renew” for the item you want to extend – it will not allow you to renew if the item is overdue, or if it already on reserve for another patron.

View Loan History

  1. Sign into your account (login is your membership number) and your password. If you do not have a password, please contact the library.
  2. Click on “My Account
  3. Click on “History
  4. All of your transactions will be displayed in the order from most recent and onward.
  5. There is the “Print” option

Loan Periods and Fines

Renewals may be made on any materials provided that another patron has not placed a reserve on that item. A renewal can be done in the library, over the phone, or online. Materials may be returned at any three of the branches.

Library staff will contact patrons who have borrowed materials past their due dates.

Loan Period

Books and Magazines: 3 weeks
Audio Books: 1 week
DVDs: 1 week

Overdue Fines

Books and magazines – 15 cents per open library day
DVDs – $2.00 per open library day
Interlibrary loan – $1.00 per open library day
Talking Books – $1.00 per open library day

Computer Services

All three branches offer wireless internet access, as well as public access computers. Wireless internet is also available 24/7 outside of the library.

Internet Usage & Policy Guidelines for Public Access (click to open)

Trent Hills Internet User Policy.pdf

  • A user may book a public access computer for half hour sessions at no charge. Reservations will be held for ten minutes after the scheduled time.
  • First time users must check in at the main circulation desk and complete a User Agreement Form. Each time you use a public access computer you must check in at the main circulation desk and have a computer signed out to you using your membership card, or you may be checked in as a “Guest” if you do not wish to obtain membership.
  • Users may remain on a computer for longer than 30 minutes providing that there is no other person requesting to use one.
  • Printing is available. The first two pages of black and white are free, additional copies are .20 each, colour copies are .50 each.
  • User supplied or downloaded software shall not be installed on the library’s computers.
  • Whenever time and knowledge permit, staff may assist users. Self-help links are available through the Ontario Library Service Home Page.

Policy

The Trent Hills Public Library Board offers free internet access to the public. The library’s internet access is intended primarily as an information resource which allows users to connect to electronic resources outside of the library. 

However, because the internet is an unfiltered medium, it enables access to ideas, information and images beyond the confines of the library’s collection, selection criteria and collection polices. Therefore, the Library Board of Trent Hills and the staff of the Trent Hills Public Library do not assume any responsibility for the accuracy, currency, content or appropriateness of any material on the internet. 

It is not acceptable to interfere with or disrupt network or wireless users, services or equipment. Disruptions include but are not limited to: distribution of unsolicited advertising, propagation of computer viruses, vandalizing the data of any other user and use the network to make unauthorized entry to any other. 

The Trent Hills Library Board and Trent Hills Public Library staff are not responsible for infringement of copyright laws by internet users. 

The Trent Hills Library Board and Trent Hills Public Library staff reserve the right to ask individuals to refrain from displaying disturbing information or images on the internet computers. They may also not be used for illegal or unethical purposes. 

All users of electronic reference sources such as the internet are expected to use them in a responsible manner, consistent with the educational and informational purposes for which they are provided, and to follow the rules and regulations of the library in which these services are provided. 

Responsible, ethical use of the internet includes:

  1. Using the internet for educational, informational and recreational purposes only, not for unauthorized illegal or unethical purposes.
  2. Not attempting to modify or gain access to files, passwords, or data belonging to others; not seeking unauthorized access to any computer system or damaging or altering software components of any network database.
  3. Not sending, receiving, or displaying text/graphics which are illegal or may reasonably be constructed as obscene or offensive to others.
  4. Signing a user agreement before using public access computers for the first time please note: A PARENT MUST ACCOMPANY CHILDREN GRADE 8 AND UNDER. ALSO A PARENT OR GUARDIAN MUST SIGN FOR CHILDREN UP TO AND INCLUDING THE AGE OF 15.

Trent Hills Library Board Passed: June 10, 2009

Help from an IT Specialist (click to open)

For anyone requiring assistance with downloading ebooks, or other computer needs, we do offer technology sessions with our IT specialist, and this can be arranged at any branch, please call your library to set up a session.

Printing, photocopying, scan, and fax services are available

Printing & Photocopy Services

  • B&W pages are 20 cents per single-sided page
  • B&W pages are 40 cents per double-sided page
  • Colour pages are 50 cents per single-sided page
  • Colour pages are $1.00 per duoble-sided page

Fax Service

  • Local – $1.00 per page
  • Long distance – $2.00 for the first page
  • $1.00 each for additional pages

Book Sales

The Campbellford, Hastings and Warkworth branch libraries have an ongoing sale of various donated materials. We ask that you pay at the front desk. Each branch holds individual sales throughout the year as well, for details please contact the branch.

Meeting Rooms

The Campbellford Branch library has two rooms upstairs that can be rented for meetings, book clubs, birthday parties, etc. A projector and screen are available for use if needed. Please contact the library if you wish to book a room at 705-653-3611.

Room Rental Policy
ROOM RENTAL POLICY PASSED: Dec. 11/2013
REGULATIONS: Campbellford Branch Only

Trent Hills Library Campbellford Branch Room Rental Policy 2015.pdf

  1. No booking will be confirmed until signed copies of the application form are returned with the rental fee.
  2. The applicant is responsible for any damages incurred and will be required to indemnify The Trent Hills Public Library Board any and all claims of every nature and kind, the cost of which may arise out of or by reason of granting this application.
  3. The Trent Hills Public Library Board accepts no responsibility for lost, damaged or stolen articles.
  4. All organizations must clearly specify their name in advertisements of meetings or events held in the library.
  5. No alcoholic beverages may be dispensed or consumed on library property.
  6. No smoking is permitted on library premises.
  7. Evening meetings shall terminate by 11:00 pm or an additional rental fee will be charged.
  8. Chairs and tables are available: large room capacity -53, small room – 27. The library does not have a full time custodian, therefore groups using the rooms are responsible for setting and leaving the rooms as they found them.
  9. Federal, Provincial and Municipal Laws, Bylaws and Fire Regulations are to be observed at all times.
  10. Exhibitions: The Trent Hills Public Library Board will not become involved in any sales pertaining to exhibits. Exhibitors will be responsible for the setting up and removal of their displays and assume all insurance coverage.

RENTAL FEES
FOUR HOURS OR LESS MORE THAN FOUR HOURS

  • Profit Making Groups $55.00 to $105.00
  • Non-Profit Groups $30.00 to $55.00

FEES WAIVED FOR:

  • Library sponsored programs
  • Friends of the Campbellford/Seymour Library
  • Constituency meetings of MPP’s or MP’s

The Trent Hills Public Library Board reserves the right to accept or refuse a reservation, or cancel any booking at their discretion.

Interlibrary Loans

The Trent Hills Library offers interlibrary loan services from other libraries. A cost may occur depending on the lending libraries policy but the patron will be informed of this before placing the request.

Proctoring Exams

The Trent Hills Library will proctor exams for students. The cost of photocopying faxing or mailing is the responsibility of the student. Please contact the CEO, Mary-Jo Mahoney for further information.